FAQ
How can I place an order?
Purchasing on the Tentazioni Online Store is very simple: to find what interests you, use the specific category links "Bags", "Accessories" or search among the New Products. Once you have found the product you wish to order, select the color and click 'ADD TO CART' to add it to your cart. A window will open where you can directly change the quantity of products to purchase and remove them if you have changed your mind. To complete the order, simply click on 'Checkout' and move on to the shipping and payment data compilation phase. If you want to directly proceed with the purchase, click on 'BUY NOW' and you will be redirected directly to the 'Checkout' and move on to the shipping and payment data compilation phase.
Can I track the order once it has been shipped?
Once your order has been shipped you will receive a confirmation email containing shipping details and a reference/tracking number to track your order.
How do I know if a product is available?
All products on the site are available.
Is using my credit card safe on the online store?
The online security of your personal data is important to us. We use a technological security system to securely transmit your personal information and credit card information. Visit the Privacy Policy section.
When will I receive my order and how much does shipping cost?
We offer "Standard" shipping. For information on timing and costs, we invite you to visit our dedicated Shipping Information section.
Can I change the delivery address after the order has been shipped?
We are unable to redirect orders to a different address after shipping. Therefore, please ensure that you provide an address where you can be reached at the time of delivery according to the specified delivery times when you enter your shipping details when placing your order.
Can I add products to an existing order?
It is not possible to add products to an existing order.
Is my personal information kept private?
We assure you that all personal information entered on the Tentazioni online store will remain confidential and will not be lent or sold to third parties under any circumstances. To register, we need to know your name, postal address and email. Please note that if you sign up to our newsletter we may use your contact details for information on the latest arrivals or trends.
What are cookies?
A cookie is information saved to your computer's hard drive by your browser that tracks your movements around websites. We use cookies to know how many times you visit our site, the contents of your cart, your previous purchases and to send you notifications that are of specific interest to you. They were designed to assist you in shopping.
